course snapshots
meet our university clients Stand and Deliver: Giving Presentations Personal Impact and Confident Networking Managing Research Relationships Culture Club: New to the UK? Performance Management and Appraisals Dealing with Difficult Situations Communicate with Confidence

Dealing with Difficult Situations

Through dramatic scenarios, this programme illustrates and explores how individuals perceive and experience situations differently. We cover issues such as having one’s professional status threatened or personal standing compromised, and feeling isolated, overworked or undermined. We'll look at how these difficult situations play out in working relationships, and how to address and work through these challenges.




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