We’re very much looking forward to working with delegates at University of the Arts London this month. We’ll be delivering a practical half-day course for staff with managerial responsibility who are currently facing difficult conversations in the workplace. Delegates will explore how to approach such challenges with courage, confidence and clarity; how to recognise and read others’ behaviours; and how to adapt communication style to manage unfamiliar and complex situations.
Challenging times but with a bit of coaching, we aim to make things a little easier.
