Categories of Information We Collect

1. Information You Provide to Us : When you register to use the VOX Academy, communicate with customer service, or send us an email, you provide us with information that we collect. Such information may include your IP address, name and email address. By providing us with this information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.
2. Other Information We Receive and Store : When you register to use the VOX Academy, we store "cookies," which are strings of code, on your computer. We also use electronic images known as Web beacons. With those cookies, we are aware of and collect information concerning when you visit our Website, when you use the VOX Academy, your browser type and version, your operating system and platform and other similar information. You may turn off all cookies that have been placed on your computer by following the instructions on your browser on how to block cookies that have been placed on your computer. However, if you block our cookies it will be more difficult, and maybe impossible, to use the Services.

Use and Disclosure of Your Personal Information

We will use and disclose your Personal Information only as follows:

1. To promote use, including continued use, of our Services. For example, if you leave your personal information when you visit our Website and do not sign up for any of the Services, we may send you one or more emails asking whether you wish to sign up. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.
2. To provide customer support and obtain feedback.
3. To protect the rights and safety of us and our employees, Members, owners, officers and others
4. To meet legal requirements such as complying with court orders and valid subpoenas.
5. To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
6. To prosecute and defend a court, arbitration or similar proceeding.
7. To support and improve the Services we offer.
8. To communicate with you concerning your account for an informational, as opposed to promotional, purpose.
9. To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.

Safeguarding Your Information

VOX Academy accounts require a username and password to log in. When you're finished using VOX Academy, please click the "log out" to prevent someone from using your computer to access your account. You must keep your username and password secure and not disclose it to a third party. We do not re-send forgotten passwords. Users must follow online instructions to reset their passwords if they forget them. Account passwords are encrypted. We cannot see your passwords. We can only reset them.

Notice of Breach of Security

Nobody is safe from hackers these days. VOX Academy will notify you, as soon as possible, if a breach in security results in an unauthorized intrusion into our system which materially affects you and will subsequently report the corrective action taken in response to the intrusion.

Notification of Changes

Any changes to this Privacy Policy will be posted to this Website and emailed to the last email address you have given to us, and will become effective as of the later of the date we post on the Website or, send the email. You may object to any changes within 20 days after they are posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we have already collected from you; but will apply only to information we collect or access from you in the future. There are purposes, other than marketing, for which we are not willing or able to treat information of any open account differently from that of any other open account. Therefore, if you object to changes in our Privacy Policy which relate to those purposes, we will have to terminate your account. In contrast, in the event we ever changed our Privacy Policy to allow us to have an expanded right to use or disclose Personal Information for marketing purposes, you would be able to opt out without any such termination.

Accuracy of Data and Rights

We do our best to keep your data accurate and up-to-date to the extent that you provide us with the information we require to do that. If your data changes (including, but not limited to, a change in your email address) then you are responsible for notifying us of those changes so that we can keep your records up-to-date.

We retain the data about you only so long as reasonably required to meet the purposes for which we have the right to use the information. In this regard, we keep some data, relating to when and where Emails were sent, which bounced, which resulted in a complaint and similar information indefinitely as we use such data to help us screen out violators of SPAM laws and for other permitted purposes set forth in III. above.

We will give you access to any of your Personal Information that we hold about you within 30 days of any request you make for such information. We may charge for providing this information to you, as permitted by applicable law.

Effective Date

This Privacy Policy is effective with respect to all data that we have collected, or collect, about and/or from you, both prior to your registration as a Member and/or during the Term, in accordance with the Terms of Use.

Questions

If you have any questions, comments, or concerns or wish to update, delete or change any Personal Information submitted on this Site, or have any questions about our Privacy Policy, please notify us through postal mail at:

VOX Coaching
PO BOX 2973
Bristol
BS6 9FY

Or you can use our contact form to email us.

Updated 14/06/2011